They told me, "If you can't buy the book and have it shipped to you, WE CAN'T EITHER!" They exist for absolutely no purpose if anybody can just directly buy the book they want to without them.
I ordered a book from Germany over a month ago through the telephone with this service. It was an out of print book that was still being sold through an online German website. The lady on the phone (Natasha) asked for my debit card and my email and told me everything was fine and that they were going to send me a confirmation email. Over a month later, I (thankfully) have no charge placed on my bank account and still have received no confirmation email. So, I called them again today, and another lady there (Barbara) told me in so many words that they don't order out of print books, Natasha would have told me that, and that I was lying and never placed that order. Talk about customer service. It's over one month later, and I still have no book.
BUT HERE'S THE KEY TO THIS WHOLE COMPANY:
International Book Import Services is a US Store based in Lynchburg, Tennessee. International Book Import Services is located at 161 Main St, Lynchburg, TN 37352, USA.
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